常见问题

各尺寸价格

单个储物柜的当前价格，含增值税。“全天”一栏指一天；超过后，每开始一天都按每日封顶价计算。付款前会显示准确总价。

常见问题

寄存行李要多少钱？

按小时计费并设每日封顶：超过一定时长后价格不再上涨，即使行李寄存一整天。费率取决于储物柜尺寸。付款前会显示总价，之后不再变动。无需押金。

必须预订还是可以直接来？

Yes, always through the site — even at the door, by scanning the QR code on the sign. The premises are self-service, with no staff. Pick a size and a time, pay by card and get your PIN and QR code straight away. In summer and on cruise days book ahead: lockers run out.

你们的营业时间是？

24 小时开放。最新营业时间（包括临时休息）始终显示在寄存点页面上。

你们在哪里？怎么过去？

Via Villareale 31, 90139 Palermo。步行 4 分钟到 Teatro Politeama，6 分钟到 Teatro Massimo，9 分钟到 Mercato del Capo。下方列出前往各景点的步行时间，并可在手机上打开路线。

怎么打开柜子？

After payment you get a PIN and a QR code. Type the PIN on the locker keypad or show the QR code to the reader. Both work for the whole booking, up to 20 openings. Lost the PIN? Open your booking page with the code in your email: the QR code is always there.

有哪些尺寸？我的行李箱放得下吗？

三种尺寸：小号放包和背包，中号放登机箱，大号放大行李箱。每个格口宽 40 厘米、深 81 厘米，高度分别为 41、55 和 84 厘米。预订时填写您携带的行李，系统会自动算出合适的尺寸。

可以寄存超大物品吗？

No: the premises are self-service and there is no desk. Everything must fit inside a closed locker; the largest is 40 × 84 × 81 cm. Bicycles, open pushchairs, boards and oversized suitcases cannot be stored. If you need a bike, we rent them.

如果超过取件时间才回来会怎样？

Your luggage stays where it is: nobody touches it. After the booked time you have 15 minutes of grace; then each started hour costs the size’s late rate, from €1.19 an hour (see the price table), still within the daily cap. No fixed penalty. If you already know you will be late, extend from your booking page: the locker stays yours.

我的行李安全吗？

The premises are under video surveillance around the clock and open only with a valid code. Every opening is logged with date, time and the code used: no locker opens without leaving a trace. Please still do not leave cash, jewellery or valuables above the limit in the terms of service.

哪些东西不能寄存？

易燃或易爆物品、武器弹药、违禁物质和货品、活体动物、易腐食品，以及超过条款所定限额的贵重物品。完整的最新清单在寄存点页面上，预订时需确认接受。

可以取消或修改预订吗？

可以。用我们给您的代码，在预订页面即可操作。开始前 60 分钟以上取消免费，全额原路退回；此后不予退款，因为储物柜一直为您保留。延长则随时可以。

可以怎么付款？

仅限刷卡：预订时在线支付，支持 Apple Pay 和 Google Pay。现场不收现金，也没有刷卡机，无需押金。